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Hotel · Santiago · Santiago Metropolitan

W Santiago

A design-led stay in Santiago's financial district, with a rooftop pool and Andes views.

  • Rooftop pool with Andes views
  • Central Las Condes location
  • Design-forward rooms and suites
8.1 Great 615 reviews Booking.com 8.1 · 615 reviews

About

W Santiago

W Santiago sits in the Las Condes financial district, a five-minute walk from Plaza Perú and a short distance from the Costanera Center and Parque Arauco. The hotel pairs sleek, contemporary design with the amenities of a large international property: a 24-hour front desk, paid airport shuttle, car hire and a business centre.

Rooms here are styled with the brand's signature bold aesthetic, with city views, minibars and coffee machines. Up on the 21st floor, the rooftop pool and lounge bar open onto views of the Andes, while the lobby's three restaurants and bar make the hotel a social hub in its own right.

  • No smoking on site
  • Free Wi-Fi in public areas
  • Parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out

In brief

What works, what to weigh

+

Strengths

3 reasons to book
  • Rooftop pool and bar with Andes views — The 21st-floor pool and lounge bar offer a dramatic outlook over the city and mountains — a favourite spot for guests to relax with a drink.
  • Central Las Condes location — In the financial district, within walking distance of Plaza Perú, restaurants, shops, the Costanera Center and Parque Arauco, it puts guests close to Santiago's business and leisure hubs.
  • Design-forward rooms and public spaces — The hotel's bold contemporary styling extends from the lobby and common areas to the guest rooms, which guests describe as well-appointed, large and comfortable.
–

Worth weighing

4 to weigh
  • Breakfast not always included — Some guests were disappointed that breakfast was not part of the rate, unlike at other hotels they'd stayed at in South America.
  • Facilities score below expectations — Guest ratings for facilities were notably lower than for rooms and service, suggesting the amenities may not fully match the five-star positioning.
  • Small rooftop pool — While the pool is a highlight, it is compact and can feel busy, especially given the hotel's popularity.
  • Price point — Rates are on the higher side, and some guests note the hotel is not the best value for money, particularly if you add extras like breakfast.

01 — Rooms

Rooms & rates

High season: summer dates usually book out a few weeks ahead.

Cool Corner Guest room 1 King City view

  • 1 King-size bed
  • Shower
  • Coffee machine
  • Heating
  • Air conditioning

Fantastic Suite 1 King City view

  • 1 King-size bed
  • Shower
  • Coffee machine
  • Heating
  • Bathtub

Wow Suite 1 King City view

  • 1 King-size bed
  • Shower
  • Coffee machine
  • Heating
  • Bathtub

Spectacular Twin Guest room 2 Twin or Single Beds Balcony

  • 2 Double beds
  • Shower
  • Coffee machine
  • Heating
  • Balcony

Wonderful Guest room 1 King City view

  • 1 King-size bed
  • Shower
  • Coffee machine
  • Heating
  • Air conditioning

Spectacular King Guest room 1 King City view Balcony

  • 1 King-size bed
  • Shower
  • Coffee machine
  • Heating
  • Balcony

Wonderful Guest room 2 Twin or Single Beds City view

  • 2 Double beds
  • Shower
  • Coffee machine
  • Heating
  • Air conditioning

Marvelous Suite 1 King City view Balcony

  • 1 King-size bed
  • Shower
  • Coffee machine
  • Bathtub
  • Balcony

Extreme Wow Suite 1 King City view Balcony

  • 1 King-size bed
  • Shower
  • Coffee machine
  • Bathtub
  • Balcony

02 — Amenities

Services & amenities

Everything included at this stay — the facilities and essentials, at a glance.

General

  • 24-hour reception
  • 24-hour security
  • Luggage storage
  • ATM/Cash machine
  • Currency exchange
  • Lift
  • No smoking on site
  • Pets allowed
  • Rooms/Facilities for disabled
  • VIP check-in/ -out
  • Express check-in/ -out

Dining

  • Restaurant
  • Bar/Lounge area
  • Coffee shop
  • In-room breakfast
  • Packed lunches
  • Special diet menus
  • Children's menu
  • Room service
  • Welcome drink

Wellness & Leisure

  • Fitness centre
  • Golf course
  • Beach umbrellas
  • Sun loungers
  • Entertainment

Services

  • Paid airport shuttle
  • Car hire
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Housekeeping
  • Business centre
  • Meeting/Banquet facilities
  • Fax/Photocopying

Room Amenities

  • Air conditioning
  • Heating
  • Mini-bar
  • Sitting area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities
  • Free toiletries
  • Safe deposit box
  • Allergy-free rooms
  • Smoke detectors
  • Fire extinguishers
  • AM/FM alarm clock

03 — Reviews

What guests say

Recent verified reviews from guests who stayed here.

8.1
Great 615 reviews

Guest-rated 8.1/10 from 615 reviews

Booking.com · 8.1 · 615 reviews
8.1Verified guest

“The hotel was clean and the mountain views were lovely. Staff were excellent and the complimentary wake-up call and ironing service were handy. A solid stay for work.”

8.1Verified guest

“I really enjoyed my stay. The safe, minibar and central heating in my room were great, and the location in the financial district was very central. The rooftop bar served good food too.”

8.1Verified guest

“W Santiago delivers on location, service and quality. The staff are highly professional and make you feel at home.”

8.1Verified guest

“Rooms were spacious and well equipped, with a good bathroom and great views. Check-in was quick and the whole hotel had a lovely atmosphere. It was a short walk to restaurants, shops, the tourist bus and the Costanera Center, with Parque Arauco also within walking distance.”

8.1Verified guest

“Extremely friendly staff and a beautifully designed hotel, with an impressive selection of food and wine.”

8.1Verified guest

“The rooftop pool was fantastic, the decor stylish, and the common areas spacious.”

04 — Location

Getting around Santiago

The property sits in Santiago.

Las Condes: The hotel sits in Santiago's financial district, a five-minute walk from Plaza Perú and close to the Costanera Center and Parque Arauco, both reachable on foot.

Getting around: The hotel has a paid airport shuttle and car hire, and the area is well served for taxis and the tourist bus, which stops within walking distance.

Isidora Goyenechea 3000, Santiago, Santiago Metropolitan, Chile

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05 — Good to know

Policies & conditions

Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.

Check-in
From 15:00-23:59
Check-out
By 12:00
Cancellation
Free cancellation on many rates — terms on booking page
Payment
Pay-at-hotel available on many rates; final terms at booking
Pets
Allowed
Property
196 rooms

06 — Questions

Frequently asked

What are the check-in and check-out times?

Check-in is from 15:00 until 23:59, and check-out is until 12:00.

Is breakfast included in the room rate?

The provided data does not indicate that breakfast is included. Some guests have noted that breakfast was not part of their rate.

Does the hotel offer parking?

Yes, parking is available at the hotel. We recommend confirming any fees with the property directly.

Are pets allowed at W Santiago?

Yes, pets are allowed at the hotel. Please verify any pet policies or restrictions with the property beforehand.

Does the hotel provide airport transfer?

Yes, the hotel offers a paid airport shuttle service. You can arrange it through the 24-hour reception.

Nearby

Other top-rated stays in Santiago

Want a different style or budget? Here are more highly-rated options in the area.

8.7

Hotel Casadetodos

Guest-rated 8.7/10 — among the top stays in Santiago.

Santiago

8.6

Hotel Vegas

Guest-rated 8.6/10 — among the top stays in Santiago.

Santiago

The bottom line

W Santiago delivers a design-led stay in a prime Las Condes location, with a rooftop pool that makes the most of the Andes views. Service and comfort earn high marks, though the facilities score and breakfast policy may temper expectations for some.

8.1A strong choice for design-conscious travellers wanting a central base with a view.

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